Artificial intelligence

AI where it helps. Nowhere near your money.

Five places it actually earns its keep — and one line it does not cross.

Already know what happened, before you sit down

Every morning it tells you what happened overnight — a cancellation, a rough recovery, a note a driver left — before you've had your coffee. The call count and the total next to it are your real numbers, not the AI's guess. Nothing to open, nothing to run — it's just there on the Dashboard.

A faster way through setup

Tell it about your shop in plain English and it fills in your setup sections for you — the rates, hours, and details that usually take an afternoon. It only ever proposes; nothing saves until you review it and click Apply.

A second opinion on the job

Ask about a recovery you haven't done before — an angle, a hookup, a hazard — and get it answered the way a senior operator would answer it. On the driver's own phone, at the scene, where the question actually comes up.

It knows how the app works

Ask how something is done and it tells you the actual steps, on the actual screen — not a general answer off the internet. A new dispatcher stops having to ask you the same question twice.

A photo instead of typing

Snap a VIN plate, a sticker or a licence plate and the vehicle fills itself in — fewer typos on the one detail the whole invoice hangs off.

Dashboard
The Dashboard's Overnight recap card: nine calls overnight, $1,355 booked, one cancellation, and two sentences about a flatbed recovery off a guardrail and a call cancelled after the customer flagged down a passing motorist — sitting above the Needs attention list showing overdue invoices and vehicles clear to release.

The first thing you see.

Before the office even opens, it's already read through the night and pulled out what's worth knowing.

  • The call count and the total are your real numbers, not a guess
  • Only says something when there's something to say
  • Gone by tomorrow — replaced by the next morning's recap
Ask AI
The Ask AI panel open beside the invoicing screen, answering how to bill a whole month of motor club calls on one invoice: which filters to use, the Merge button, and the conditions under which merging works.

Stop being the help desk.

Asked "how do I bill a whole month of motor club calls on one invoice?" — this is the answer it gave, word for word.

  • Answers about this app, not a general answer off the internet
  • Tells you the conditions too, not just the happy path
  • Open it from any screen, and it answers about the screen you're on
The Ask AI screen on a driver's phone, headed Ask a senior driver: a question box with examples about a neutral override and whether a vehicle can be flat-towed, and a note that it says when it isn't sure.

A second opinion, at the scene.

On the driver's own phone, for the recovery they haven't done before — asked in plain words, or from a photo of what they're looking at.

  • “Where’s the neutral override on a 2019 Pacifica?”
  • “Can I flat-tow this, or does it need the deck?”
  • It says when it isn’t sure, and says to trust your own eyes on scene
Setup · Taxes
On the tax setup screen, a dialog asking what sales tax you charge on a tow, with the answer typed in plain words — fifteen percent HST, charged on storage too — and a note that nothing is saved until you press Apply.

Describe it the way you’d say it out loud.

Type what you charge in plain words. It works out which boxes that fills, fills them, and then stops and waits for you.

  • Every value lands in an editable box before anything saves
  • Apply saves what's in the boxes, not what it suggested
  • Offered per section, so it's never all-or-nothing
Where AI stops

AI can suggest your rates at setup, and you approve every figure before it saves. After that it is out of the money: what a customer owes, and what a driver earns comes straight from your own numbers. No model gets a vote in a total.